Frequently asked questions.

If your question is not enlisted, don’t hesitate to contact us.

I would like to have a Coca-Cola vending machine installed at my place of business in Belgium.

We kindly request that you fill in our contact form in full. Following receipt of your form we will send you an offer for a Coca-Cola vending machine.

I would like to get in touch with a Coca-Cola representative on behalf of my company.

We kindly request that you fill in our contact form in full. We will then ensure that one of our representatives gets in touch with you as soon as possible.

What do you do with vending machines that consume an inordinate amount of energy?

In an effort to reduce energy consumption, Coca-Cola embarked in the development of energy-efficient equipment, the ‘Energy Management System’ (abbreviated as EMS), in 2006. This system, which is incorporated in all of Coca-Cola’s cooling units, responds to the presence of people in its vicinity by switching the lighting on and off or adjusting its refrigeration level when it detects nearby movement or in response to the opening and closing of its door. This achieves a reduction in energy consumption of up to 35% per unit.

I am a private individual organising a large-scale event. Can I purchase products directly from Coca-Cola?

We're sorry, but Coca-Cola does not sell directly to consumers without a customer number. We frequently offer special deals through our distribution companies (supermarkets, wholesalers), so keep an eye out for these!

What terms and conditions apply to Coca-Cola’s sponsoring policy?

Sponsoring applications that are in line with the Coca-Cola policy can be submitted in writing. You will find more information on cocacolabelgium.be

Why drink bottled water if you can drink tap water for free?

As opposed to tap water, bottled water offers consumers a lot more consistency in terms of source, food safety, purity and taste. Bottled water undergoes 100 times as many tests as tap water and offers maximum traceability. Apart from that, bottled water is convenient and is most often consumed outside of the house - there is hardly a better way to ensure that you remain perfectly hydrated all day long when you’re on the go.

I am starting a new business and would like some information about your product range and/or sales conditions.

We kindly request that you fill in our contact form in full. We will then ensure that one of our representatives gets in touch with you as soon as possible.

Are Coca-Cola beverages also produced in Belgium?

They are indeed, we have been bottling them since 1927. Coca-Cola Services and Coca-Cola Enterprises Belgium, the two companies that have joined forces in Belgium and Luxembourg, employ a workforce of approximately 2,818 people. We have three bottling plants: Antwerp, Ghent and Chaudfontaine.

How sustainable is your packaging?

To promote the sustainability of our packaging we ensure that all our old packaging material is reused as a raw material. This also enables us to reduce our volume of new raw materials. You will find more information here.

Do you have any questions about our products?

You will find more information about our products here.

Do you have any questions related to health?

You will find more information about our health here.

Chaudfontaine

Chaudfontaine is the mineral water that won a “European Water Stewardship” medal for its sustainable management of natural water resources.

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"Customer satisfaction is what motivates me to excel at my job, every day!"

What I like most about my job is being able to give my customers the answers they need about the operation of our vending machines or the refill mechanism; or to help them to make changes in their assortment. When working for some of our bigger customers I independently make decisions to improve my service. Customer satisfaction is what motivates me to excel at my job, every day!


- Renaud Molin
customer satisfaction

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